Your phone system,
finally free
from the rack.

Enterprise-grade cloud PBX without the enterprise headache. Intelligent call routing, IVR, voicemail, queues, and more all in the cloud, all under your control.

Start free trial → Explore features
Live system
Cloud PBX
Hosted in Australian data centres
HD
Voice quality
99.9%
Uptime SLA
∞
Scalability
IVR Cloud Voicemail Call Queues Call Recording SIP Trunking NextGen UC Analytics

Ditch the PBX cabinet.
Keep all the power.

Traditional on-premise phone systems are expensive, rigid, and a nightmare to maintain. Cloud PBX gives you every feature of a hardware system plus the freedom to work from anywhere, scale in minutes, and never touch a server cabinet again.

💸
Zero capital outlay No hardware to buy, rack, or maintain. Month-to-month, cancel anytime.
🌏
Work from anywhere Your team sounds like they're in the same office whether in Sydney or Bali.
⚡
Live in minutes, not months Drag-and-drop call flows. Activate numbers instantly. No technician required.
🛡️
Disaster-proof by design Calls keep flowing even if your office goes dark built-in redundancy, always on.
📞
Smart call routing IVR menus, ring groups, and call queues route every caller to the right person, fast.
📊
Real-time analytics Live dashboards showing call volume, wait times, and performance at a glance.
Feature
Old-school PBX
Cloud PBX
Setup time
Weeks–months
✓ Minutes
Upfront cost
$10k–$100k+
✓ $0 hardware
Remote work
✗ Add-on required
✓ Built-in
Scale up/down
~ Hardware order
✓ Instant
IVR & call flows
~ Vendor-locked
✓ Drag & drop
CRM integration
✗ Complex/costly
✓ Native
AI voice features
✗ Not available
✓ Included
Disaster recovery
✗ Manual failover
✓ Automatic
Platform capabilities

Everything your business
needs to sound brilliant.

One platform. Every call feature you'd ever want. None of the complexity of running it yourself.

📞
Core

Interactive Voice Response (IVR)

A smart menu that greets callers and routes them exactly where they need to go 24/7, no receptionist required.

  • Multi-level menus with custom voice prompts
  • Keypad and speech recognition
  • After-hours routing and holiday rules
  • Drag-and-drop visual call flow builder
📬

Cloud Voicemail

Never lose a message. Voicemails land in the cloud and forward straight to email read them before you listen.

  • Voicemail-to-email with audio attachment
  • Per-user and shared mailboxes
  • Manage from web or mobile app
  • Custom greeting per extension
🎧

Call Queues

Handle high call volumes without dropping the ball. Callers stay in line, hear hold music, and get served in order.

  • Priority queuing for important callers
  • Position and wait time announcements
  • Callback request option
  • Configurable timeout and wrap-up rules
🔴

Call Recording

Capture every conversation for compliance, training, or dispute resolution. Review and download in seconds.

  • Auto-record all calls or on-demand
  • Inbound and outbound recording
  • Instant playback via web portal
  • Secure cloud storage
🤖

AI Text-to-Speech

Generate human-like voice greetings in multiple languages and accents. No recording studio needed.

  • Multiple Australian and global accents
  • Fine-tune speed, pitch, and tone
  • Preview before going live
  • Or upload your own professional recording
📊

Real-Time Analytics

Know exactly what's happening on your phone lines live. Spot trends, monitor performance, schedule reports.

  • Live call monitoring dashboard
  • Per-agent performance reports
  • Scheduled email reports to stakeholders
  • Historical trend analysis
🔀

Smart Call Routing

Route every call intelligently by time of day, team, skill, or geography. Built on a visual canvas, not code.

  • Visual drag-and-drop flow builder
  • Multi-tab call flow organisation
  • Backup and version history
  • Call parking and pickup
🔗

SIP Trunking

Already have an on-premise PBX? Connect it to the cloud with SIP trunking and start saving immediately.

  • Connect any SIP-compatible system
  • Configurable channel counts
  • HD voice G.722 support
  • Local, mobile, and toll-free numbers
📱

Softphone & Mobile App

Make and receive calls from any device. Your team gets a full-featured softphone on desktop, iOS, and Android with no desk phone required.

  • iOS and Android apps
  • Windows and Mac desktop app
  • Full call control on any device
  • Seamless handoff between devices
How it works

Up and running
in four steps.

Most businesses are live before lunch on day one.

1

Sign up

Create your account. No credit card for the 14-day trial. Your portal is ready instantly.

2

Add your numbers

Activate new local, mobile, 1300, or 1800 numbers or port your existing ones. Fast and guaranteed.

3

Build your call flow

Drag, drop, and connect IVR menus, queues, voicemail boxes, and extensions on the visual canvas.

4

Go live

Hit publish. Your cloud phone system is live, resilient, and ready to impress every caller.

By the numbers

Built for Australian
businesses that mean business.

300+
Local Australian partner businesses
99.9%
Uptime across redundant infrastructure
80+
PBX features out of the box
90+
Countries for virtual numbers
Integrations

Plays well with
your whole stack.

Connect your cloud PBX to the tools your team already loves. No coding required.

NextGen UC
Voice
Salesforce
CRM
HubSpot
CRM
Zendesk
Ticketing
Zoho CRM
CRM
Freshdesk
Support
Google Workspace
Productivity
Zapier & APIs
Custom workflows
Ready to switch?

Your old phone system called.
It wants to retire.

Start your 14-day free trial of Cloud PBX's cloud PBX no credit card, no lock-in, no regrets.

Start free trial → Talk to an expert
Get in touch