AI MANAGED SERVICES
Your IT team, on-demand
Sleep at night knowing your systems are protected.
Monitoring, patching, security and a responsive helpdesk for businesses that don't have (or don't want) an in-house IT department.
What you get
The IT department you'd hire, without the hiring
Proactive maintenance, real security and someone accountable when something breaks - for less than the cost of one internal hire.
Problems found before you feel them
24/7 monitoring on devices, servers and backups means we're usually working on a fault before anyone reports it.
A helpdesk your team will actually use
Phone, email or chat. Sydney-based engineers, real names, and resolution times we publish rather than hide.
Security uplift, not security theatre
MFA everywhere, conditional access, managed detection and response, and a practical Essential Eight roadmap.
Patching that stays on schedule
Automated patch deployment across OS and third-party apps on your schedule, with clear compliance reporting you can hand to auditors.
Patch compliance you can prove
See what’s patched, what’s pending and why, in real time. No guesswork. No last-minute surprises when an audit lands.
Onboarding and offboarding handled
New starter ready on day one; departing staff de-provisioned the same day, with access evidence recorded.
Servers and cloud covered
Whether it's an on-prem server, Azure workloads or Microsoft 365, it's monitored, backed up and tested.
Beyond the firewall
Your environment doesn't sit behind a firewall anymore
For most small and mid-sized businesses, work now happens in cloud applications and on end user devices — laptops in the office, at home and on the road. Watching the office network alone leaves most of it invisible. Our value is that we monitor both sides: the devices your team uses and the cloud apps they work in.
Devices and cloud apps, monitored together
Laptops, servers, Microsoft 365 and your other SaaS platforms sit under one watch, not separate tools nobody checks.
Audit logs centralised from every platform
We pull audit logs from multiple SaaS platforms into one place, so sign-ins, changes and access events aren't scattered across separate admin portals.
Fuel for our AI Ops offering
Those centralised logs feed our AI Ops mindset, spotting issues earlier, answering "what changed?" in minutes instead of hours.
Plans
Pick the level of cover you need
All tiers are priced per user per month, with servers billed separately. Volume discounts start at 25 users.
Monitor
$39/user/month
Eyes on your environment, patching handled, you keep the helpdesk.
- 24/7 device and server monitoring
- Automated patch deployment and compliance reporting
- Managed antivirus
- Monthly health report
- Business-hours escalation
Managed
$79/user/month
A full outsourced IT desk for teams without internal support.
- Everything in Monitor
- Unlimited business-hours helpdesk
- Microsoft 365 and identity management
- Backup monitoring and test restores
- Onboarding and offboarding of staff
Managed 24/7
$119/user/month
Round-the-clock cover with security and compliance built in.
- Everything in Managed
- 24/7 helpdesk with 30min P1 response
- Managed detection and response (MDR)
- Essential Eight uplift roadmap
- Quarterly vCIO strategy sessions
ROI calculator
What will it save?
Compare your current internal IT cost and lost staff hours against a managed service.
Calculate your savings
Enter what you spend today and we'll show what changing is likely to be worth.
Estimated annual benefit
$73,590
- Projected Orkestro cost
- $3,147 / mo
- IT overhead saving
- $4,050 / mo
- Staff hours reclaimed
- 25 / mo
- Value of reclaimed time
- $2,083 / mo
Estimates based on typical Australian SME outcomes. Your result depends on your current contracts and environment.
FAQ
Managed IT questions
Find out what you're actually exposed to
We'll run a no-cost review of your environment — patch status, backup health, MFA coverage — and give you a prioritised list, whether you engage us or not.
"Our previous platform was very basic and had some forms, however every function post the form submission, was a manual and inefficient process. This included anything from invoicing, organising tour times, to rentals. It was taking up the bulk of my day most weeks"
Talk to a specialist
One short conversation, honest advice, no pressure.