AGENTIC CLOUD TELEPHONY
Answer every call with the full picture
An AI voice receptionist connects each conversation with the business information behind it. Your callers get answers sooner, your team receives better context, and no useful data source gets left behind.
AI voice receptionist
Answer every call, understand what the caller needs and route them to the right person or next step - even when your team is busy.
Bring every data source with you
Connect customer records, business systems and trusted knowledge so useful context is not left behind when a call begins.
Give callers faster answers
Use connected information to answer common questions, capture accurate details and complete routine requests without unnecessary transfers.
Turn conversations into action
Create follow-ups, book appointments and pass clear call summaries to your team, with the right context already attached.
Make better decisions
Bring call activity together with the information behind it, helping your team spot patterns and make decisions with a more complete picture.
Support that knows your setup
Work with one Australian team across voice, integrations and ongoing management, so issues do not become a vendor argument.
Plans
Per-user pricing, no surprises
Every plan includes an Australian number, scalable calling capacity and month-to-month terms. Volume discounts start at 25 users.
Essentials
$18/user/month
For back-office staff and internal teams
- Up to 1,000 minutes per user
- Full cloud phone system: IVR, call queues, call recording, voicemail, business hours rules, transfer, hold, forwarding
- Web, desktop and mobile apps
- Team chat, presence, file sharing and video meetings
- Access to AI voice bots and chatbots (Wilma AI)
Business
$29/user/month
Unified business calling with the collaboration features most SMEs rely on.
- Everything in Essentials
- Chats and video meetings with customers, who join as guests
- AI assistant in chat, plus call and meeting transcriptions and summaries
- 250+ integrations, including Salesforce, HubSpot, Zoho, Microsoft 365 and Google Workspace
- Personal “contact me” links and a website chat widget
Advanced
$42/user/month
Contact-centre style features, compliance recording and priority support.
- Everything in Business
- Company-wide call reporting and statistics (CDR-View)
- Contact centre live wallboard and past-performance reports
- Revenue Intelligence (AI insights from every call and meeting), live dashboard, cloud analytics, and control over how website widgets are set up
- Priority technical support
Prices exclude GST and a $2/user/month inbound number fee. Discounts of 10% apply automatically from 25 users.
ROI calculator
What will it save?
Compare what you spend on your current phone system against cloud telephony, including payback on setup costs.
Calculate your savings
Enter what you spend today and we'll show what changing is likely to be worth.
Estimated annual saving
$7,464
- Projected Orkestro cost
- $1,178 / mo
- Monthly saving
- $622
- Cost reduction
- 35%
- Payback on setup
- 1.6 months
- First-year ROI
- 646%
Estimates based on typical Australian SME outcomes. Your result depends on your current contracts and environment.
FAQ
Telephony questions
Ready to retire the PBX?
Tell us how many users you have and which platform you run on. We'll map out the migration, the porting timeline and the monthly cost.
"When things go wrong, we call one number. Our phone team and IT team are the same people - they actually know our whole environment. That eliminates hours of troubleshooting."
Talk to a specialist
One short conversation, honest advice, no pressure.